[Solved] Instagram Not Working/Crashing/Videos Not Playing/Loading

Instagram is a popular service that turns mediocre video into cool-looking projects. But Instagram not working issue sometimes drives you up the wall. If you are intolerant to Instagram down or Instagram not working errors, here’s a chance to learn how to fix Instagram problems. In the guide, all helpful tips are shared to tackle the most common Instagram not working problems, covering:

Watch Instagram videos without Instagram Not Working Troubles

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Most Irritating Instagram Not Working Problems

1. Instagram not loading or Instagram couldn’t refresh feed

You may get trapped with the situation: try to upload a video/picture to Instagram, but it simply said “couldn’t refresh feed” each time you tried to refresh the page. This is the most common problem on Instagram. The general reason for Instagram not working is with the DNS and the conflict with IP address. If you still get stuck in the issue, just try the following solutions to check if they can work for you.

1. Check your internet connection 2G, 3G, 4G or WiFi you are connected to. Switch network if available, such as from 4G to WiFi.
2. Check whether your internet connection signal is weak. If so, it may cause the Instagram not working problem.
3. Check if the WiFi you are using is currently connected by other people, which may throttle your bandwidth, leading to the Instagram down issue.

Tips: If you used a certain amount of data in a month, this may result in feed error as some mobile carriers limits your mobile data. Just feel free to contact your service provider. See how to fix YouTube loading error.

2. Instagram videos not playing/loading

From time to time, you have the problem with the videos on Instagram playing. This issue happens when you are running the older version of Instagram app. To fix this Instagram videos not playing on iPhone, iPad, Android, Firefox or Chrome, just try the following tips.

1. Restart your phone or tablet first if you face with Instagram not working with videos.

2. Deleting and reinstalling Instagram if restarting your device doesn’t help.
For iPhone and iPad users, please tap and hold the Instagram app icon until it shakes from the Home screen; tap x on the app to delete it and reinstall Instagram in the App store. Log in with your username and password.
For Android users, Go Settings > Applications > Manage Applications > Instagram, tap Uninstall and reinstall it in the Google Play Store.

3. Please use Instagram on WiFi and mobile data connection to check if the Instagram videos not playing issue is caused by this. Check the solution to tackle YouTube video not playing issue.

3. no sound on Instagram

Many customers reported having no sound on Instagram video. The issue is probably caused by the latest Instagram update which says to tap the video to enable sound. Please follow the fix to play sound from the start on Instagram video.

1. Tap anywhere on the video while it’s playing.

2. Adjust the volume using the volume buttons on your phone.
Follow the way to deal with YouTube no sound error.

4. Instagram not uploading videos/Instagram upload failed

This Instagram problem refers to an error message saying “Upload Failed” when you try to upload a video to the service. The Instagram not working is partly due to the memory issue and it is easy to handle if you try the troubleshooting tips as below.

1. Turn off your phone and turn on it again to reset its memory.
2. Check if you have a good signal strength or WIFi connection if restarting your phone doesn’t fix the Instagram down issue.
3. Use the latest version of your browser.
4. If it still doesn’t work, please make sure whether the file you upload is the Instagram supported video format . Instagram recommend using MP4 or MOV format.
5. Keep in mind that the videos must be less than 45 minutes long and smaller than 1.75 GB.

Convert Camcorder Videos/4K UHD for Uploading to Instagram

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5. Instagram black screen

Many Instagram users come across the problem that the Instagram screen went black when watching videos. So what to do next? Take a shot of the following feasible tips for fixing the Instagram problem of not working with black photos/videos.

1. Open Instagram on your phone.
2. Navigate to the Profile tab and tap on the Top-Right icon.
3. Tap on the Camera option.
4. Turn off Use High Quality Image Processing option and now close Instagram and restart it again to check whether the Instagram crashing error is fixed.

If you are encountering YouTube black screen error, head over to the page.

6. Cannot connect to the login server

Apple iOS users get a message “Sorry, we couldn’t connect to our login server. Please conform you have an Internet connection and try again in a moment” when they try to log in. Solution to tackle the Instagram problem is accessible as below.

1. Reset your Wi-Fi router to solve Instagram not working if you have a stable internet connection.
2. Turn off Wi-Fi and onnect using your service provider’s connection if your phone has service through 3G or EDGE.
3. Go Settings on your phone and make sure your date and time have automatic settings turned on.

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